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Call or Text During Office Hours
(903) 386-3824
  • ✓ Free 15-minute Fit Call
  • ✓ No commitment or paperwork yet
  • ✓ Talk to a real person — not a portal
  • ✓ Prefer to text? Same number — we can schedule you entirely by text
Office: Mon–Fri 8am–5pm Appts: Mon–Fri 8am–7pm Appts: Sat 8am–4pm
Prefer to write instead? Send a message ↓
Get Started · Renew Counseling Center

Ready to take the first step?

Call us for a free 15-minute Fit Call — a no-pressure conversation to figure out if Renew is the right fit for your family. New clients typically seen within 1–2 weeks.

● Accepting New Clients ★ 5.0 · 39 Google Reviews No Referral Needed Free Fit Call
Call or Text During Office Hours
(903) 386-3824
  • ✓ Free 15-minute Fit Call
  • ✓ No commitment or paperwork yet
  • ✓ Talk to a real person — not a portal
Office: Mon–Fri 8am–5pm Appts: Mon–Fri 8am–7pm Appts: Sat 8am–4pm
Prefer to write instead? Send a message ↓

What happens when you call

1

A Real Conversation

You'll speak with a member of our team — not a portal or automated intake. Tell us what's going on and what you're looking for.

2

Free 15-Minute Fit Call

We'll ask a few questions, share who on our team might be the best match, and answer any questions you have. No clinical intake yet — just a conversation.

3

Get Scheduled

If it feels right, we'll get you scheduled. New clients are typically seen within 1–2 weeks. We'll send digital intake paperwork to complete before your first session.

Not ready to schedule? That's fine — call back when you are. No pressure.
Request an Appointment Online
Prefer to skip the phone? Pick a time that works and we'll confirm it. Once we verify the fit, you'll get a link to your TherapyNotes patient portal — intake paperwork, consent forms, and billing setup all happen there, before your first session.

Prefer to send a message?

Fill out the form below and we'll get back to you within one business day.

We usually text first.

Prefer to text? Same number — (903) 386-3824. We can get you scheduled entirely by text.

Please don’t include detailed medical or clinical information in this form — save that for your counselor. By sending, you agree that we may contact you at the phone number or email you provided.

Free Parent Guide

10 Signs Your Teen May Need Counseling

Not ready to reach out yet? Start with the short guide our counselors wrote for East Texas parents — the ten signs to watch for, and what to do next.

    We'll email it to you — no spam, unsubscribe anytime.

    What our clients are saying.

    ★★★★★
    "The counselors are highly professional, empathetic, and truly take the time to understand your needs. The environment is very welcoming, and they make it easy to feel comfortable."
    Rosa M. · Google Review
    ★★★★★
    "Renew Counseling Center is an exceptional resource for rural communities, especially in the way they prioritize trauma informed care. Their team creates a safe, respectful, and empowering environment where clients feel heard and supported. They understand the impact of trauma and approach each client with compassion and professionalism. Highly recommend!"
    Heather M. · Google Review
    ★★★★★
    "So thankful we have Renew Counseling right here in East Texas! They're making such a positive impact for kids, teens, young adults, and adults in our community."
    Lauren M. · Google Review

    Find Us in Longview

    AddressLab on High Building
    1000 N High St, Longview, TX 75601
    Call or Text(903) 386-3824 · Send a text
    Emailoffice@renewcounselingetx.com
    Counseling HoursMon–Fri 8am–7pm · Sat 8am–4pm · Sun Closed
    Office HoursMon–Fri 8am–5pm — calls & messages returned during these hours
    Get Directions
    Renew Counseling Center office exterior in Longview, TX
    Parking & EntrancePark in the free lot on Oxford Street and use the Oxford Street entrance — that is our client entrance. The building has two other doors that are not ours: the North High Street entrance and the back door by the garden (staff only). Doors unlock at 8 a.m. and lock at 7 p.m. Wheelchair and handicap accessible.

    Common questions before calling

    No referral needed. You can call us directly and we'll handle everything from there. Most families contact us without a referral from their doctor or school.
    Most clients can be seen within 1–2 weeks of their first call — and sometimes sooner. If there's urgency, let us know when you call and we'll do our best to prioritize accordingly.
    Renew is a private-pay practice and does not bill insurance directly. Sessions range from $50–$125 depending on your counselor. We provide superbills you can submit to your insurance for potential out-of-network reimbursement. HSA and FSA cards are accepted.
    Yes. Renew offers telehealth counseling to clients throughout Texas via secure video. Available for most services. Mention this when you call and we'll make sure your counselor match accommodates telehealth.

    Questions or concerns about your care? You have the right to address concerns directly with Renew or to file a complaint with the Texas Behavioral Health Executive Council (BHEC). We will never retaliate against a client for raising a concern. Learn about your rights and how to file a complaint →

    In crisis right now? Call or text 988 (Suicide & Crisis Lifeline · 24/7) or go to your nearest ER. Do not wait for a callback. More crisis resources →