Your teenager is still in there. We know how to reach them.
Renew Counseling Center specializes in teenagers who have shut down, acted out, or stopped talking — and the East Texas families who don't know what to do next.
One call. Real answers. No pressure.
Signs your teenager may need counseling
Teen mental health struggles rarely look like the depression or anxiety you'd expect. Here's what parents actually see.
If three or more of these sound familiar, a free 15-minute Fit Call is the right next step. No commitment required.
Call (903) 386-3824 — It's FreeWhat we help teenagers with
Focused, specialized counseling — not a one-size-fits-all approach.
Depression & Low Mood
Sadness, numbness, hopelessness, and "not caring" — including the teenagers whose depression looks like anger or withdrawal.
Anxiety & Worry
Social anxiety, generalized worry, panic attacks, and school avoidance. We give teenagers real tools that work in real situations.
Anger & Emotional Outbursts
Anger is almost always a surface emotion in teenagers. We help teens understand what's underneath — and give families strategies that actually work.
Trauma & PTSD
Evidence-based trauma treatment including EMDR, built specifically for adolescents. We move at the teenager's pace.
ADHD & Focus Challenges
Strategies that work at school and at home, developed in collaboration with parents and teachers.
Family Conflict & Communication
When a teenager is struggling, the whole family is affected. We help everyone find a path forward together.
How getting started works
Free 15-Minute Fit Call
Call or message us. We'll listen, answer your questions, and honestly tell you whether Renew is the right fit. No pressure — just a real conversation.
Intake & Match
We gather the details and match you with the right counselor — best suited for your teenager's specific needs and personality.
First Session
The first session is about one thing: building trust. Our counselors are especially skilled at connecting with teenagers who are guarded, skeptical, or shut down — and that skill makes all the difference.
Ongoing Care & Family Involvement
As trust builds, we bring family into the process — keeping parents informed without undermining the therapeutic relationship.
A note for parents
Most teenagers who come to Renew were brought in by a parent who wasn't sure it would work. That skepticism is normal — and it's okay.
What about confidentiality?
Sessions are confidential — with important exceptions. If your teenager shares that they're in danger of harming themselves or others, or discloses any type of abuse, we are required by law to act on that. Beyond those required disclosures, we work hard to keep you actively involved — because parents are a critical part of the process.
What if my teen refuses to go?
This is the most common thing we hear. We've worked with hundreds of resistant teenagers. The first session is about trust — not solving everything.
Evening & Saturday appointments
Most of our appointments are in the evenings and on Saturdays so your teenager doesn't have to miss school. We can also provide a school note when a daytime appointment is needed.
Our counselors don't push, lecture, or try to fix everything in the first session. We show up, listen, and let teenagers set the pace. Most parents are surprised by how quickly their teenager begins to open up.
Meet our counselors
Licensed counselors and trained specialists dedicated to teen and family mental health.
What East Texas families say
I love Justin and his heart for adolescents. We recently had him in to train some youth leaders that work with local teenagers. He gave us some great tools to serve our friends well. Justin and Renew Counseling is an asset to Longview and I highly recommend.
I can't express how grateful I am for the incredible support my daughters have received at Renew Counseling. From the very first session, they felt welcomed, understood, and supported.
The team at Renew Counseling is outstanding! I've had the pleasure of knowing Justin for years now, and his experience and expertise with teens and mental health issues are unmatched. I'm encouraged for the support offered in the East Texas area as I see what they're doing at Renew!
Related reading from our counselors
Questions parents ask first
Beyond those required disclosures, we work actively to keep parents engaged in the process. We offer parent check-ins, age-appropriate progress updates, and regular collaboration — because the families who stay involved see the best outcomes. We don't hide the process from parents; we work hard to make them part of it.
More services
Ready to take the first step?
The free 15-minute Fit Call is no-pressure, no-commitment. A real conversation to see if Renew is the right fit for your family.
Sessions available Mon–Fri 8am–7pm · Sat 8am–4pm · Telehealth available statewide
Prefer to send a message?
Fill out the form below and we'll get back to you within one business day.
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If your teenager is in immediate danger, call 911 or go to your nearest emergency room. Crisis support: Call or text 988 (Suicide & Crisis Lifeline · free, 24/7). More crisis resources →