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Telehealth counseling Texas
Telehealth Counseling · Available Across Texas

Same counselors. Same care. From wherever you are.

Telehealth counseling from Renew is not a reduced version of what we offer. It's the same licensed counselors, the same approach, the same quality of care — available anywhere in Texas.

Call (903) 386-3824 — Free Fit CallRequest an Appointment Online

One call. Real answers. No pressure.

✓ Texas-licensed counselors✓ HIPAA-compliant video✓ No app to download✓ Evenings & Sat available
All TX
serving all of Texas via telehealth — including Longview, Tyler, Marshall, Nacogdoches, Henderson, Kilgore, Hallsville, White Oak, Gilmer, Gladewater, and beyond
Same
counselors, same approach, same quality as in-person — telehealth is not a compromise, it's a different format
HIPAA
compliant video platform, end-to-end encrypted, no recordings without written consent

Why people choose telehealth — even when they could come in person

It removes every barrier to actually showing up

No commute, no parking, no childcare to arrange, no being seen in a waiting room. Many people find it dramatically easier to keep appointments when they don't require leaving the house.

Some people open up more easily at home

The counseling office can feel formal or intimidating — especially for teenagers and first-time clients. Being in a familiar space can lower defenses and make it easier to be honest.

It fits around a real schedule

Lunch breaks, school dropoff windows, evenings at home. Telehealth sessions can fit into the slots in your day that in-person visits can't.

Access when local options don't exist

Mental health providers are scarce across much of East Texas. If you're in a rural area or small town without local options, telehealth is not a compromise — it's the right solution.

Privacy that in-person can't always provide

In a small community, running into someone at a counseling office matters. Telehealth is inherently private — no waiting room, no parking lot, no shared hallway.

Research says it works

Telehealth counseling consistently produces outcomes comparable to in-person therapy for anxiety, depression, trauma, and relationship concerns. The counselor's skill matters more than the format.

Every Renew service is available via telehealth

Telehealth is not a reduced version of what we offer. It's the same counselors, the same approach, the same quality of care.

✓

Teen Counseling

Individual sessions with your teenager, delivered via video. Works well for teens who find video less intimidating than an office visit.

✓

Individual Adult Counseling

Anxiety, depression, grief, trauma, burnout, life transitions — all available via telehealth with the same counselors and same approach.

✓

Family Counseling

Family sessions via video work well, especially when schedules are hard to align. Family members can join from separate locations if needed.

✓

Parent Coaching

Parent coaching is especially well-suited to telehealth — a lunch break, an early morning, a session from your car. Flexibility is the point.

✓

Spanish-Language Services

Renew's Spanish-language services with Cristal Vences are available via telehealth to Spanish-speaking clients across Texas.

Starting telehealth at Renew is simple

1

Call or fill out the contact form

Schedule a free 15-minute Fit Call. Tell us what you're looking for and whether you prefer telehealth or in-person.

2

We match you with the right counselor

Based on your situation, we match you with a counselor who is the right fit for what you're working on.

3

You receive a secure video link

Before your session, your counselor sends a HIPAA-compliant video link. No app to download — it works in your browser.

4

Show up from wherever you are

Your home, your car, a private room at work. As long as you have a private space and a decent connection, you're set.

Telehealth at Renew is as confidential as anything that happens in our office.

We use a HIPAA-compliant video platform. Sessions are encrypted end-to-end. No session is recorded without your explicit written consent.

If privacy is a concern — whether about who might overhear at home or who might see you at an in-person office — telehealth is often the more private option, not the less private one.

  • ✓HIPAA-compliant video platform with end-to-end encryption
  • ✓No session recordings without your written consent
  • ✓Same confidentiality protections as in-person counseling
  • ✓Your name never appears in email subject lines or texts without your consent
  • ✓We'll walk you through finding a private space before your first session

Questions about telehealth

Sessions at Renew range from $45–$115 depending on your counselor's credential level: $45 with a Master's-level counselor, $75 with an LPC-Associate, and $100 with a fully licensed counselor (LPC or LPC-S). Renew is self-pay — we provide superbills for out-of-network reimbursement and accept HSA/FSA cards. See our Fees page for the full rate card. Telehealth sessions are the same rate as in-person sessions.
No. Sessions run through TherapyNotes' built-in telehealth feature — the same secure system we use for scheduling and records, not a separate app. Your counselor sends you a secure video link before your session, and it works directly in your phone or computer browser — no app, no account, no setup required.
Research consistently shows telehealth counseling produces outcomes comparable to in-person therapy for anxiety, depression, trauma, and relationship concerns. The counselor's skill and the therapeutic relationship matter far more than the format.
Renew is self-pay only for all sessions, including telehealth. We provide superbills for potential out-of-network reimbursement if your policy covers it — most do not, so check with your provider first. HSA and FSA cards are accepted.
Yes. Many teenagers are actually more comfortable starting counseling from their own space — home, their room, or another private location. Telehealth often lowers the initial barrier for teenagers who are resistant to going to an office.
Yes. Our counselors are licensed in Texas and available via telehealth to clients anywhere in the state. We serve clients in Longview, Tyler, Marshall, Nacogdoches, Henderson, Kilgore, Hallsville, White Oak, Gilmer, Gladewater, and communities throughout East Texas and beyond.

More services

Teen CounselingFamily CounselingIndividualParent CoachingTelehealthEMDRTrauma

Ready to get started from wherever you are?

The free 15-minute Fit Call works by phone or video. A real conversation to see if Renew is the right fit — no pressure, no commitment.

Call (903) 386-3824Request an Appointment OnlineSend a Message

Available Mon–Fri 8am–7pm · Sat 8am–4pm · Serving all of Texas via telehealth

Serving East Texas: Longview · Tyler · Marshall · Kilgore · Hallsville · White Oak · Gilmer · Henderson  ·  Telehealth available across Texas

If you or your teenager is in immediate danger, call 911 or go to your nearest emergency room. Crisis support: Call or text 988 (Suicide & Crisis Lifeline · free, 24/7). More crisis resources →